While customizing SEO and doing some testing on your changes, make sure you don't copy existing files and make a backup of them by copying them in the same folder as shown below.
After restarting server, WebSphere Commerce will load all of those files including the one called "Copy of SEOURLPatterns-ext.xml" and this will definitely conflict on the new changes you are making and can take long hours of debug time till you realize the mistake.
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